For the purposes of the EU General Data Protection Regulation ("GDPR"), if you are based in the European Union, StarNow is both a controller and processor of your personal information.
StarNow collects personal information about you through your use of the services and the Website, including your registration details; and information relating to your use of the Website and the content you access. StarNow may also receive personal information about you indirectly from another StarNow user who has included your details on their account profile (as a close contact).
If StarNow is unable to collect personal information from you, your use of StarNow's services may suffer from reduced functionality, and certain features of the service may be disabled.
You agree that StarNow may process your personal information:
If you are a resident of the EU (including the United Kingdom), you also have the right to:
Please note that where StarNow is not, or is no longer, in a position to identify you within the information we hold (including because of any de-identification techniques we may have employed), then your rights as described above shall not apply.
StarNow will respond to any request made in respect of the above in accordance with the GDPR where you are resident of the EU (including the United Kingdom), and in all other instances in accordance with the Privacy Act 2020 (New Zealand).
StarNow will respond to any request made in respect of the above without delay, but in any case within 20 working days of a request, or an extended period where the requests are complex or numerous (in which case, we will inform you of such delay within 20 working days of the request).
If you make a request for StarNow to delete your personal information, and we no longer have a legitimate purpose to retain your data, we will securely delete your profile and personal data. Any back-up copies of your data will be archived out and deleted within 45 days of your request being actioned.
Despite the above, StarNow may:
You acknowledge and agree that, in respect of other person’s personal information (including the personal information of your close contacts) that you upload into (or link to) your profile and make available within the StarNow website, App and/or services, you will:
You consent to the rights of access, processing and disclose on the basis specified above.
StarNow will collect, store, use or transmit your personal information securely using technical and administrative security measures as are reasonable in the circumstances and that reduce the risk of accidental or unauthorised loss, misuse, access, disclosure or alteration.
Please note that when providing personal information to StarNow via the Website, the transmission is not completely secure and will depend on your browser and internet settings. StarNow cannot guarantee the security of data transmitted to StarNow via its Website and any such transmission is at your own risk.
A cookie is a piece of information that is stored on your computer's hard drive, or on your mobile device. StarNow offers many features that are only accessible when cookies are enabled. Cookies also help us to remember your membership details and preferences.
If you visit StarNow with your browser settings adjusted to accept cookies, we understand that you want to use our products and services. However, you can disable cookies at any time.
StarNow may also use third party providers to provide certain services in connection with the StarNow website, App and/or services. StarNow may disclose personally identifiable information to these third party service providers for the sole purpose of the provision of services to StarNow or to you, or in connection with your membership of StarNow.
A list of the categories of third party service providers StarNow uses to provide services in connection with the StarNow website, App and/or services is provided below:
StarNow will only use trusted third party service providers for the sole purpose of the provision of the StarNow website, App and services or in connection with your membership.
StarNow also uses third party remarketing cookies, in particular, Google AdWords. These remarketing services may place cookies on web browsers in order to serve ads based on past visits to our website. This means you may see ads about our service across the Internet, specifically on the Google Content Network (GCN). This allows us to make special offers and market our service to those who are interested in our service, and only display ads that are relevant to you.
We respect your privacy and do not collect or store any personally identifiable information through Google AdWords or any other third party remarketing system.
If you do not wish to see ads from StarNow you can opt out in several ways:
Your email address or Facebook account is used to identify your membership, and to sign in to the site.
After registering with StarNow you will receive regular casting call update emails, containing casting calls and auditions matching your profile. You may also receive our email newsletters, account updates and information about StarNow features, and messages from other StarNow members.
You can easily unsubscribe from most of our emails, either by using the 'unsubscribe' link provided in the email, changing your email settings on your profile or by contacting us using the information provided below. Please note that you won't be able to unsubscribe from some emails relating to important activity on your account (e.g. payment receipts, message notifications)
PO Box 6372, Marion Square
You may also contact our EU Representative directly, who will be happy to provide you with further assistance:
VeraSafe Ireland Ltd.
Unit 3D North Point House North Point Business Park New Mallow Road
Contact form: https://www.verasafe.com/privacy-services/contact-article-27-representative
The Information Commissioner's Officer can be contacted here: https://ico.org.uk/